Gog here. If you’ve been reading Anon’s posts you will know we have been struggling a lot at the moment, with various things.
Anon’s mood has been absolutely crippling – not just depression, oh no that would be far too easy wouldn’t it, but suicidal depression alongside hateful thoughts towards herself the like of which I’ve never seen, and anxiety that means she can’t breathe when it hits her hard.
That’s been fun.
Alongside all that the rescue puppy we recently brought home has seriously injured her leg, meaning she’s been prescribed 6 weeks crate rest. Because of the lack of exercise she is being an absolute brat (hard things to deal with like barking, whining, an increase in biting which we’d almost gotten rid of etc) and she’s recently decided she doesn’t like her crate, and so whenever we shut the door she is barking and screaming constantly.
This is after we’ve put weeks into crate training and she has always loved her crate, so it’s very hard for us to deal with. I know it doesn’t sound much, but imagine being with a puppy you can’t leave because it panics her, and who barks and tries to run and bite you 24/7 because she has no release for her energy! It’s draining.
Finally we’ve had some serious money issues.
We’ve been struggling with money since the start of this year, after a manic episode brought us down to so little money we had to use a food bank…slowly our money was increasing, even after we unexpectedly brought a puppy home and she had injuries and vaccinations to deal with.
For the past 1.5 months we have had next to no money, and we haven’t known why. It has been incredibly hard to deal with as we had scary vet bills for our dog’s leg, rent bounced last month but we managed to pay it quickly, and we couldn’t afford food yesterday.
I’ve been wanting to get in touch with Anon’s bank to see if we are victims of fraud (this happened with my account a few years ago) but we either have to travel to a branch, which Anon can’t manage due to crowds, public transport, and she’d have to answer security questions – or she has to speak on the phone, something she also can’t do.
Anyway yesterday I phoned the bank and explained everything, and the person we spoke with was actually really helpful. She said she had one question to ask Anon, and it could be done on speaker-phone, so we managed that.
She then went through every transaction from May until now, and I said I was really confused because we didn’t have the money we should, but all the money out was us. Then she realised we hadn’t been getting a regular income payment, it hadn’t come in for the last 6 weeks.
It turns out Employment and Support Allowance had stopped paying us, for absolutely no reason, so for the last 6 weeks we had been living on £220 a month – no wonder we had been struggling with money. I’d really have appreciated it if they had contacted us to let us know they weren’t paying us!
I phoned them up, and the gentleman I spoke to on the phone was absolutely amazing – I wish I had got his name to tell someone he was so kind to us. He said the problem was on their end, and he was so sorry we had had to go through this.
He had to speak to Anon twice, but only in that he had to read things to her and she had to say she agreed – before each time he asked her if she was okay.
Anyway, they are back-paying us £900 which should be here Friday-Monday. We will be able to buy food 🙂
Then today I had to phone up Personal Independence Payment, as we got a stupid letter through the post saying that we must send them evidence about how ill Anon is. Which is ridiculous, as we don’t have anyone who would send evidence, because we have been waiting these past seven months for Anon to see a psychiatrist!!
I phoned the PIP number, and the person I spoke with was initially very rude and unhelpful – refusing to speak to me and demanding to speak to Anon. Wow yeah, if you think you can talk to her when she is psychotic, suicidal and suffering from a panic attack, go ahead you moron…
Of course I didn’t say that and I’d never put Anon in that position. I patiently explained again and again she couldn’t talk on the phone, I was her registered carer etc.
Finally she was willing to speak with me. I explained there wasn’t any evidence we could send, but if they could access medical records they could see our recent dealings with the NHS – countless appointments with people who prescribed emergency medication and contacted Crisis Team, and obviously our recent trip to A&E because Anon was suicidal, and how the police were called afterwards. I said that should be evidence enough to support everything we had put on the form.
That was pretty much it. I just know they won’t count that as evidence, because it’s not the same as being able to write and talk with a person who has seen Anon several times…but it’s all I can give them, and if anything it should show how bad things are better than talking to a Doctor.
I’m scared that either they are going to give us the same rate again, or more so that they will want to do a face-to-face meeting with Anon (the last one they did, years ago, was terrible.)
How can I explain to them that we can’t even do bloody medical appointments with Anon because she has the most terrifying panic attacks whenever I so much as mention them, so a PIP appointment is a definite no no? They won’t understand that, they won’t even try…
And that’s the end of my money whinging. I sure hope things pick up soon!